Email Notifications

Why do email notifications sometimes end up in the spam folder?

At Refybe, we make every effort to ensure our email notifications are successfully delivered. To achieve this, we utilize an external service with multiple dedicated IP addresses. However, in some instances, email clients such as Outlook or Gmail may interpret the subject line or content as resembling spam and may block the message. Therefore, we recommend crafting your email content in a way that aligns with the recipient’s expectations, and avoiding spam-related words or phrases such as "prize raffle" or "gamble" or "luck game".