Retail

Turn every retail touchpoint into a game customers keep coming back to play

Refybe is the gamified marketing platform built for retail brands. Launch branded marketing games for your app, website or in-store screens in minutes and watch customers return week after week.

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How it works

From campaign brief to live marketing game in under 10 minutes

No developers. No custom builds. Pick a marketing game, brand it to your retail identity and go live the same day.

01

Pick a marketing game

Choose from 46 pre-built interactive formats including quizzes, catch games, spin-to-wins, shooters and more. Or use AI to generate a fully custom game that fits your seasonal campaign in seconds.

02

Brand it to your retail identity

Apply your logo, brand colors and campaign copy in the visual editor. Each marketing game is fully white-labeled and seamlessly matches your brand, whether it lives in your app, on your website or on an in-store screen.

03

Configure customer data capture

Add the fields you need: name, email, phone, loyalty number, opt-ins. GDPR-compliant consent management and encrypted data handling are built in by default, ready to deploy across the EU.

04

Connect your CRM or loyalty platform

Link HubSpot, Klaviyo, Mailchimp or other platforms with a single API key. Every customer interaction flows in automatically, tagged by campaign, channel and source.

05

Embed in your app, website or in-store

Embed directly in your retail app, share as a standalone link in email campaigns and social posts, or display on in-store screens and interactive kiosks. Works on all devices.

06

Track retention and conversion

Monitor plays, completions, lead volume and repeat visits per campaign in the real-time dashboard. Export data or surface AI-generated insights for your marketing reports.

Why retail brands choose Refybe

Your customers are tuning out. Marketing games bring them back.

Standard retail campaigns convert under 2% of visitors. Marketing games change the equation entirely. Turning passive browsers into repeat participants who willingly share their data and come back for more.

Retention and conversion you can measure

Every marketing game comes with a real-time analytics dashboard. Track plays, completions, repeat visits and lead volume, ready to report on customer lifetime value and campaign ROI.

Fully branded to your retail identity

Your customers see your brand at every touchpoint. No Refybe branding visible anywhere. Run marketing games that feel like a native part of your app, website or in-store experience.

Live in hours, not development cycles

No dev sprints. No agency briefs. Configure a branded marketing game in the visual editor and have it live in your app or on your website the same day.

GDPR compliant across all EU retail campaigns

Built-in consent management, encrypted data storage and a full audit trail. Safe to deploy across all EU markets with no additional compliance overhead for your team.

Retention comparison, standard retail email vs. gamified marketing game

App opens
100%
Game plays
82%
Form start
80%
Lead captured
80%
Standard email
~2%
Standard retail campaign
Refybe marketing game

CRM Integrations

Customer data goes straight into your marketing stack

Connect any marketing game to your existing CRM or loyalty platform. No manual exports, no copy-paste. Every interaction lands tagged, consented and ready to act on.

Converta participantes de jogos em contactos do HubSpot e acione workflows automatizados instantaneamente.

A integração do Refybe com o HubSpot cria automaticamente contactos a partir dos participantes da campanha e envia dados detalhados de envolvimento para as propriedades do HubSpot, permitindo às equipas de marketing segmentar, pontuar e nutrir leads de imediato.

Envie leads de gamificação instantaneamente para o Salesforce e mantenha o seu pipeline de vendas atualizado em tempo real.

A integração do Refybe com o Salesforce envia automaticamente os participantes de questionários, jogos e promoções para o Salesforce como Leads ou Contactos, juntamente com dados de campanha que ajudam as equipas de vendas a compreender como cada prospecto interagiu.

Capture participantes de campanhas diretamente no Mailchimp e mantenha as suas audiências organizadas automaticamente.

A integração do Refybe com o Mailchimp adiciona novos participantes à sua audiência do Mailchimp em tempo real e aplica etiquetas de campanha que facilitam a segmentação e o marketing de acompanhamento.

Aumente as suas listas de subscritores do Klaviyo através da gamificação e capture dados ricos de campanha automaticamente.

O Refybe envia participantes de jogos, questionários e promoções diretamente para as listas do Klaviyo, juntamente com dados de campanha que podem alimentar fluxos de e-mail personalizados e segmentação avançada.

Acione automatizações poderosas utilizando dados de gamificação do Refybe.

A integração com o ActiveCampaign envia automaticamente os participantes da campanha para as suas listas de contactos, juntamente com dados comportamentais que podem impulsionar automatizações de marketing avançadas.

Case Study

How KPN turned their retail app into a loyalty engine customers open every week

With nearly 1.6 million customers, KPN is the leading telecom retailer in the Netherlands. Their core challenge was getting customers to return to the KPN app regularly, not just when something went wrong, but as a habit built around value and reward.

Working with Refybe, KPN built a series of branded marketing games tied to their ongoing campaigns. Because new games are prepared ahead of each campaign launch, every activation is optimised for conversion before it goes live. The result is a loyalty loop that runs without push notifications or newsletters.

"The marketing games have far exceeded our initial expectations. With an 80% completion rate and measurable re-engagement, we now have a retention mechanic that works without relying on interruption marketing."

— Digital Marketing Team, KPN
KPN
Retail app loyalty Ongoing campaign series Customer re-engagement GDPR compliant
Campaign type Branded in-app marketing games
Scope Ongoing campaign series
Goal App re-engagement and loyalty
Outcome Double digit loyalty improvement ↑
Data sync Auto-synced ✓
Leia o Caso de Estudo
Refybe Lead Value

Transformar jogo em lucro

A maioria das campanhas de marketing converte menos de 2% dos visitantes. Ou seja, 98% saem sem agir. As principais marcas estão a integrar os nossos jogos marketing nas suas estratégias de marketing para aumentar as taxas de conversão até 63%!

63%
Conversão de leads
Faça seu pipeline de vendas crescer
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237%
Mais cliques sociais
Aumenta o tráfego do site
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147s
Tempo de jogo
Aumenta a visibilidade da marca
48%
Redução de custos
Baixo CPC de anúncio para lead

Ready to make your retail brand the one customers keep coming back to?

Join retail brands across Europe using Refybe to build loyalty through marketing games. White-labeled, GDPR-ready and live in minutes.